Obaksoft, Inc. (“we” or “us”) provides this Privacy Policy to inform you about our practices regarding the handling of personal information that we collect from individuals who contact us by phone or email, as well as visitors to our website www.obaksoft.com and any other web and mobile sites we operate that link to this policy (“Site” or “Sites”).

This Privacy Policy, along with our Terms of Use, Cookie Policy, and any other documents referred to herein, outlines the basis on which we will process any personal data, personally identifiable information, or personal information (“Personal Data”) that we collect from you, or that you provide to us, through our Sites. Please note that this policy does not apply to personal data we collect offline or process as a service provider on behalf of our clients.

Local laws may afford you various rights regarding your personal data, including the right to request access to your personal data, request corrections to your personal data that is in the possession or under the control of Obaksoft, and withdraw consent to process your personal data. These rights are not exhaustive and may vary by local law and jurisdiction.

When you contact us or make an inquiry through our Site, your data will be collected and controlled by Obaksoft, Inc., a US corporation incorporated under the laws of the State of Delaware. We may share your data with the relevant affiliate company related to your inquiry or request.

For your information: 

• Inquiries related to our Canadian operations are typically managed by Obaksoft, a Canadian limited liability company formed under the laws of Ontario, with its registered office located in Mississauga, ON.
• Inquiries concerning our U.S. business are generally addressed by Obaksoft, Inc., a corporation established under the laws of the State of Delaware.

Information We Collect About You:

We collect and process various types of information about you, including:

• Information you provide to us: This encompasses details you submit to us via forms on our site or through communication with us by phone, email, or other means. This includes information provided when you inquire about our services or when you report an issue with our site.
• The information you provide may include your name, address, email address, phone number, and any other details you choose to provide. The provision of this personal data is voluntary. However, please note that without this information, we may not be able to respond to your requests or provide the services you seek. The personal data you provide is submitted actively by you.

Information We Collect About You:

In addition to the personal data, you actively provide, our sites may automatically collect, process, and store certain information to monitor and improve site performance, analyze trends, usage, and activities in connection with the sites, measure the effectiveness of the advertising we serve to you, and deliver relevant advertising. This automatic collection is carried out to the extent permitted and under the conditions set out by applicable law and may include:

• Technical information, such as the domain and host name from which you access the Internet, the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, your time zone and country setting, browser plug-in types and versions, and your operating system and platform.
• Information about your visit to the site, including the full Uniform Resource Locators (URLs), your clickstream to, through, and from our site (including date and time), the services you viewed or searched for, page response times, download errors, the length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and the methods used to navigate away from the page.

Information We Receive from Other Sources: We collaborate with third parties, such as marketing services and recruitment agencies, who may provide us with additional information about you. If we are unable to collect this information, it may impact our ability to provide the services you have requested from us.

Cookies:

In accordance with applicable law, our site employs cookies and similar technologies to differentiate you from other users and to automatically collect information about your site usage and the device you use to access our sites. This enables us to enhance your browsing experience, tailor our site to your needs, and continuously improve our services. For comprehensive details on the cookies we utilize and their specific purposes, please refer to our Cookie Policy.

Some web browsers offer a Do-Not-Track (“DNT”) feature or setting that allows you to express a preference for privacy, indicating that you do not wish your online browsing activities to be tracked or collected. In our privacy preference center, you have the option to specify your cookie preferences and indicate if you prefer not to be tracked online. However, please note that we may not recognize or respond to DNT signals. As there is currently no consistent industry standard for recognizing and implementing DNT signals, our ability to respond to such signals or other mechanisms that automatically communicate your online tracking preferences may be limited.

Uses Made of the Information:

We utilize the information we hold about you in the following manners:

Information You Provide to Us: Within the limits permitted by applicable law, we use this information:

• To fulfill our obligations stemming from any contracts between you and us, and to provide you with the requested information, products, and services.
• To inform you about other goods and services we offer that are similar to those you have already purchased or expressed interest in, as allowed by applicable law.
• To provide you or allow selected third parties to provide you (with your consent where required by law), with information about goods or services that might interest you. We will contact you by electronic means (email or SMS) only with information about goods and services like those of a previous sale or negotiations of a sale to you, or where you have given your consent, or where we are otherwise legally permitted to do so.
• To notify you about changes to our services.
• To ensure that content from our site is presented in the most effective manner for both you and your computer.

Information We Collect About You: Within the boundaries of applicable law, we will use this information:

• To manage our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
• To enhance our site to ensure that content is presented in the most effective manner for you and your computer.
• To maintain the safety and security of our site.
• To assess or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
• To make suggestions and recommendations to you and other users of our site about goods or services that may be of interest.

Information We Receive from Other Sources: In accordance with applicable law, we will merge this information with the information you provide to us and the information we collect about you. We will utilize this combined information for the purposes outlined above (depending on the types of information we receive).

Disclosure of Your Information:

In compliance with applicable data protection laws, we may share your personal data with the following:

• Any entity within our group, which includes our subsidiaries. A list of relevant Obaksoft Companies can be found below.
• Selected third parties, including:
  • Service providers acting as data processors under contractual obligations to protect personal data with adequate security measures and to process the data solely based on our instructions. These service providers support us in evaluating our information security measures, maintaining our website, analyzing site traffic, and delivering services and information to us and our site users.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. While we may provide these entities with aggregate information about our users for advertising purposes, we may also utilize such aggregate information to assist advertisers in targeting desired audiences.
  • Analytics and search engine providers that aid in the enhancement and optimization of our site.

Furthermore, under applicable data protection laws, we may disclose your personal data to third parties:

• In the event of a sale, purchase, or transfer of business or assets, where we would need to disclose your personal data to the prospective seller or buyer.
• If Obaksoft Inc., our subsidiaries, or substantially all of our or their assets are acquired by a third party, in which case the personal data held by us about our customers will constitute transferred assets.
• If we are obligated to disclose or share your personal data to comply with any legal requirement, or to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Obaksoft Inc., our subsidiaries, our employees, our customers, or others.

Overseas Disclosures:

Your personal data may be disclosed to employees, representatives, or other third parties located outside your country who work for or are engaged by Obaksoft Inc. or our subsidiaries, including those based in the USA and other countries where we operate. This includes our service providers located internationally. In such instances, we commit to taking reasonable steps to ensure that your personal data is protected according to applicable laws.

For additional information on the safeguards we employ for protecting your personal data abroad, you may contact us using the details provided below.

Contacts and Complaints:

We depend on the personal data you provide to be current, complete, and accurate. Please inform us of any changes to your personal data. For questions, comments, or requests regarding this privacy policy, please direct them to the VP of Information Security and Governance at contact[at]Obaksoft[dot]com. If you have complaints about our privacy practices, you may contact us at the same details. You may also have the right to lodge a complaint with the relevant privacy regulator in your jurisdiction.

Changes to Our Privacy Policy:

We reserve the right to amend this notice, including making significant changes, periodically. We will notify you of any modifications to the processing activities described in this notice before initiating new processing activities.

Effective Date: March 10, 2024.

EEA+ Supplemental Data Protection Law Disclosures:

Obaksoft, Inc. offers the following additional disclosures to residents of the European Economic Area and the United Kingdom (EEA+) to complement our Website Privacy Policy.

Data Controller: Obaksoft, Inc., established under the laws of the State of Delaware, USA, serves as the data controller.

Legal Bases for Processing: Under European Union and United Kingdom law, Obaksoft, Inc. processes your personal data based on the following legal grounds: (i) Performance of a contract: Processing is necessary to fulfill our contractual commitments to you, pursuant to Article 6(1)(b) of the GDPR/UK GDPR. (ii) Legitimate interests: Processing is conducted for the legitimate interests of transferring personal data within our corporate group for internal administrative purposes, under Article 6(1)(f) of the GDPR/UK GDPR. (iii) Legal obligation: Processing is necessary for compliance with legal obligations to which Obaksoft is subject, as outlined in Article 6(1)(c) of the GDPR/UK GDPR. (iv) Legitimate interests in legal actions: Processing for the purpose of asserting legal claims or defenses is based on our legitimate interests. (v) Legitimate interests in business transfers: Processing is necessary for the legitimate interests of transferring personal data in connection with business transactions, under Article 6(1)(b) of the GDPR/UK GDPR. (vi) Protecting rights and safety: Processing is conducted based on our legitimate interests in safeguarding the rights, property, and safety of individuals. (vii) Consent: Processing for marketing and advertising purposes is based on your consent, as required by applicable laws, pursuant to Article 6(1)(a) of the GDPR/UK GDPR.

Recipients in Third Countries: Personal data collected or received about you may be transferred to recipients located within or outside the EEA+ in countries not deemed by EEA+ law to provide an adequate level of data protection. Such transfers involve entities such as cloud hosting and internet service providers. When you interact with our site or contact Obaksoft, Inc., your personal data may be transferred to the United States, the United Kingdom, Canada, or Germany. Transfers to the UK, Germany, and Canada are deemed to not require additional safeguards. For transfers to countries without adequate data protection levels, we rely on appropriate safeguards, such as standard contractual clauses approved by the European Commission. You may request a copy of these safeguards by contacting us as outlined in the contact section.

Period of Data Storage: We retain your personal data as long as necessary to provide requested services, typically not exceeding five years from data collection. When no longer required for contractual obligations, we will delete or anonymize your personal data, unless statutory retention requirements apply.

Data Subject Rights: Under applicable laws, you possess rights regarding your personal data, such as access, rectification, erasure, restriction of processing, data portability, and objection, including direct marketing objections. Residents of France may set guidelines for post-mortem data processing. Should you face issues exercising your rights, you may lodge a complaint with a supervisory authority. Consent withdrawals will not affect lawful processing before withdrawal. Exercise your rights by contacting us as detailed below.

Failure to Provide Personal Data: If you do not provide necessary personal data required by law or for contractual reasons, we may be unable to deliver requested services, potentially leading to service cancellation, for which you will be notified.

Contact Us: For questions or concerns regarding these disclosures or our practices, please contact us at: Email: contact[at]Obaksoft[dot]com. Last Updated: March 10, 2024.